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Marketing & Communication Coordinator | Marketing Department
Job description: Marketing & Communications Coordinator
Hotel Okura Amsterdam is an international 5 star hotel. Step in our world and experience how Eastern and Western influences are uniquely entwined through our mix of Japanese and Dutch culture. All our colleagues ensure an authentic service and experience to all guests. In order to achieve this, we are looking for an enthusiastic Sales Manager to strengthen our team. Are you a team player who does your very best everyday? Can you inspire people and would you like to work in a dynamic environment? Then this vacancy is for you!
The team
The Marketing & Communications team is an integral part of our commercial department, driving the brand presence and commercial success of our esteemed hotel. Comprising a dedicated group of professionals including a Marketing Director, M&C Manager, M&C Coordinator, Digital Content Marketing Assistant, Social Media and Content Marketer, and a Trainee. This team is responsible for all marketing and communications efforts across the hotel (including rooms and MICE facilities), its restaurants, and the spa. Our collective goal is to increase brand awareness, strengthen our market positioning, and drive conversion.
Key responsibilities
As a Marketing & Communications Coordinator, you will play a crucial role in supporting the team's objectives and ensuring the smooth execution of our marketing and communications strategies. Your responsibilities will include:
- Supporting all marketing and (internal & external) communications activities to achieve the M&C objectives and KPIs.
- Managing the marketing inbox, serving as the central point for all marketing support requests. In collaboration with the M&C Manager, you will distribute tasks across the team and maintain an overview of ongoing projects.
- Assisting in the development of multi-channel campaigns for the hotel and its restaurants. You will support the execution of these campaigns with the aim of independently managing them in the future.
- Being the linking pin in the creation of M&C materials and all company-related printed matters, coordinating with external suppliers for design and printing.
- Managing and updating the hotel website (adding and editing pages) in collaboration with the Digital Content Marketing Assistant.
- Contributing to the content calendar and actively encouraging the team to keep it up-to-date.
- Supporting the handling of press inquiries and assisting in the organization of press events.
- Creating internal memos to update stakeholders on marketing and communications matters.
- Staying up-to-date of the latest trends in Marketing & Communications and conducting competitor analysis to identify opportunities.
What we offer
We believe in investing in our team members and offer a comprehensive benefits package designed to support your professional growth and well-being:
- A 1-year contract with the strong possibility of extension – we want you to stay and grow with us!
- Salary: Group 5 salary. Click HERE for our salary overview
- 8% holiday allowance (pro rata).
- 25 vacation days per year (pro rata).
- Compensation for national public holidays.
- The Horeca CAO (Collective Labor Agreement for the Hospitality Industry) applies.
- Participation in the general pension scheme for Horeca and Catering.
- General survivor's pension scheme.
- Contribution towards travel expenses for commutes of 10 km or more (one way).
- After successfully completing your probation period, you will receive a complimentary overnight stay with breakfast for two, allowing you to experience the hotel as a guest!
- Employee Discounts:
- Attractive family and friends rates on overnight stays at Hotel Okura Amsterdam.
- One-time annual employee discount (50%) at one of our restaurants.
- Ongoing employee discount (20%) at our restaurants.
What we are looking for
We are seeking a proactive and enthusiastic individual who meets the following criteria:
- HBO (higher professional education) thinking level.
- Minimum of one year of work experience in a comparable role.
- Excellent command of both Dutch and English, fluent in both written and spoken communication.
- Highly service-oriented with strong communication skills.
- Willingness to work in a diverse and dynamic environment.
Competencies
The ideal candidate will demonstrate proficiency in the following key competencies:
- Communication
- Teamwork
- Planning & Organisation
- Creativity
- Persuasion
Ready to put your marketing and communications skills to work in a unique setting? Apply now and become part of a remarkable hotel with international prestige.
Application Procedure
Below is a brief overview of our application process.
Introduction via phone
Once your application has been evaluated, we will call you for a brief chat and ask you a few questions about your application. We will also explain the next steps in the application process.
First interview
In this interview, we get to know each other better. We are pleased to share information about Hotel Okura Amsterdam and the position and there is room for you to ask your questions. Of course, we are also curious about you and whether we are a match!
Second interview
In this interview, we will dive a bit deeper into the position itself as we will ask you questions about your competencies and more detailed questions about your previous experience in relation to the position.
Reference check
We will ask you to provide a reference from your previous employer(s) and we will ask them a few short questions.
Offer
Congratulations on your new position! We much look forward to welcoming you as our new colleague soon! We will call you to shortly talk you through our offer and you have the opportunity to ask your questions. After that, you will receive the offer via email.
