Confirmation email
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Waiter - 0 hour contract
Hotel Okura Amsterdam is an international five-star hotel. Step into our world and discover how Eastern and Western influences are uniquely intertwined through our blend of Japanese and Dutch culture. Together, all our employees provide outstanding, authentic service and an exceptional experience for every guest. To achieve this, we are looking for enthusiastic and service-oriented colleagues to strengthen our team. Do you provide the best possible service to our guests? Are you looking for a flexible job where no day is the same? We are looking for enthusiastic Food & Beverage employees to join our team on a zero-hours contract! This means you work when it suits both you and us. Whether you are a student, looking for some extra income, or simply prefer flexible working hours – this is the perfect opportunity for you.
What you can expect
We are looking for flexible Food & Beverage employees to join our Banqueting team, Le Camelia Restaurant, Room Service and Restaurant Serre.
The Banquet Operations department at Hotel Okura Amsterdam is the largest Banquet Operations department among five-star hotels in the Netherlands and is a market leader in banqueting revenue and quality. Working in Banqueting is challenging and rewarding. No day is the same, and to maintain the highest possible level of service for our guests, we work closely together within our team as well as with other departments. Together, you will help create unforgettable large-scale events at Hotel Okura Amsterdam.
Restaurant Serre opened in 2011 and was awarded a Bib Gourmand for its excellent value for money. At Restaurant Serre, a selection of signature dishes from Ciel Bleu from previous years is presented in a new way. The menu features both classic and innovative dishes and offers an international mix of flavours and cuisines.
As a Le Camelia & Room Service employee, you will be responsible, together with the team, for serving and providing excellent service to guests in both the restaurant and Room Service. In addition, the team is responsible for replenishing minibars and taking care of VIP amenities.
As a Food & Beverage employee, you are responsible, together with the rest of the team, for exceeding our guests' expectations by paying close attention to what matters most to them. You will have extensive guest contact and be responsible for serving our guests and providing outstanding service.
Your main responsibilities will be:
- Performing operational tasks, such as organising coffee breaks and lunches, taking orders, serving guests and handling payments;
- Following and delivering service according to the standards of The Leading Hotels of the World;
- Ensuring that tables and restaurants remain clean and tidy;
- Proactively selling restaurant products;
- Maintaining excellent relationships with guests;
- Carrying out daily mise en place activities.
Rest assured, you will not be working alone! In addition to working within your own team, you will also work closely with other departments across the hotel. Because only by working together can we achieve the best results. Shifts are scheduled according to the needs of the hotel and the events taking place.
What we offer
- Contract: 7 months, with the possibility of extension; we want you to stay!;
- Salary: Group 3. Click here for the salary overview;
- We invest in your personal and professional development with a €1,000 training and development budget;
- The Hospitality Collective Labour Agreement (Horeca CAO) applies;
- General Pension Scheme for Hospitality and Catering;
- General Survivor's Pension;
- Fun staff events, such as our annual staff party, Sinterklaas celebration, team outings and bootcamps;
- Attractive family and friends rates for overnight stays at Hotel Okura Amsterdam;
- 50% staff discount at one of our restaurants once a year;
- 20% staff discount in our restaurants;
- Travel allowance from 10 km one-way;
- After completing 100 hours of work, you will receive a complimentary overnight stay with breakfast for two, so you can experience the hotel as a guest!
What we ask
Of course, we are primarily interested in you and what we can offer you as an employer. In addition, we expect you to have:
- A guest-oriented attitude;
- An eye for detail;
- Excellent communication skills;
- A commercial mindset;
- Fluency in English, both spoken and written.
Enthusiastic? Apply!
You can apply via the button below. We are very curious to get to know you. We will contact you as soon as possible for an introduction.
Application Procedure
Below is a brief overview of our application process.
Introduction via phone
Once your application has been evaluated, we will call you for a brief chat and ask you a few questions about your application. We will also explain the next steps in the application process.
Interview
In this interview, we get to know each other better. We are pleased to share information about Hotel Okura Amsterdam and the position and there is room for you to ask your questions. Of course, we are also curious about you and whether we are a match!
Reference check
We will ask you to provide a reference from your previous employer(s) and we will ask them a few short questions.
Offer
Congratulations on your new position! We much look forward to welcoming you as our new colleague soon! We will call you to shortly talk you through our offer and you have the opportunity to ask your questions. After that, you will receive the offer via email.
