Confirmation email
After submitting your application, you will receive a confirmation immediately. We will do our best to process your application as quickly as possible. You will receive a response within two weeks, at the latest.
Account & Events Manager | Groups & Events Department
Hotel Okura Amsterdam is looking for a driven Account & Events Manager Groups & Events to strengthen our ambitious Groups & Events team.
About Hotel Okura Amsterdam
Hotel Okura Amsterdam is a 5-star luxury hotel and a member of the prestigious Leading Hotels of the World. The hotel features 300 luxurious rooms, four restaurants (three of which are Michelin-starred), two bars, extensive banqueting facilities for up to 2.000 guests, and an exclusive Health Club.
Your role as Event & Account Manager Groups & Events
As an Event & Account Manager, you are responsible for managing the full lifecycle of group bookings and events, from the initial inquiry to successful execution. You build strong relationships with clients and partners, ensure seamless coordination of events, and maximize revenue through proactive sales activities and upselling. Together with the sales and events team, you deliver tailor-made solutions that meet the expectations of our high-end clientele.
Responsibilities
- Organizing conferences and events held within the hotel facilities from start to finish
- Advising and supporting clients regarding their needs and preferences prior to the event
- Responding to inquiries, preparing proposals and contracts, and conducting site visits
- Managing deposits and coordinating all financial aspects of each event
- Translating guest requirements into operational possibilities
- Creating and distributing internal function sheets and information sheets to operational departments
- Coordinating event planning and ensuring accurate execution across all involved departments
- Proactively managing the client portfolio, including key accounts, DMCs, and hotel partners
- Developing strategies for repeat business and upselling
- Monitoring market trends and competitors to optimize sales strategies
- Reporting monthly sales results and daily forecasts
- Ensuring excellent guest satisfaction and delivering 5-star service during every event, tailored to client needs
Competencies
- 2+ years of experience in a similar role
- Excellent communication skills, both verbal and written, in Dutch and English
- Strong commercial awareness and a results-driven mindset
- Expertise in relationship management and a client-focused approach
- Creativity and persuasiveness in offering tailor-made solutions
- Decisiveness, attention to detail, and strong organizational skills
- Ability to prioritize and maintain a flexible attitude
What we offer
- Contract: 1 year, with the possibility of extension
- Salary: Group 7 (click here for the salary scale)
- Bonus: One week’s salary upon achieving GOP targets
- Holiday allowance: 8% (pro rata)
- Vacation days: 25 days per year (pro rata)
- Pension: General survivor’s pension scheme
- Additional pension plan: Via Nationale Nederlanden
- Discounts: “Family & Friends” rates for overnight stays and 50% discount in our restaurants
- Employee discount: 20% on food and beverages in our restaurants
- Travel allowance: For commuting distances over 10 km (one way)
- Unique experience: After your probation period, enjoy a complimentary overnight stay including breakfast for two to experience the hotel as a guest
Are you enthusiastic? Apply now!
Use the button below to submit your application. We look forward to hearing from you and will contact you shortly for an introduction. Please note that an assessment is part of our recruitment process.
Application Procedure
Below is a brief overview of our application process.
Introduction via phone
Once your application has been evaluated, we will call you for a brief chat and ask you a few questions about your application. We will also explain the next steps in the application process.
Interview
In this interview, we get to know each other better. We are pleased to share information about Hotel Okura Amsterdam and the position and there is room for you to ask your questions. Of course, we are also curious about you and whether we are a match!
Reference check
We will ask you to provide a reference from your previous employer(s) and we will ask them a few short questions.
Offer
Congratulations on your new position! We much look forward to welcoming you as our new colleague soon! We will call you to shortly talk you through our offer and you have the opportunity to ask your questions. After that, you will receive the offer via email.
