Assistant Service Manager | Ciel Bleu Restaurant

Hotel Okura Amsterdam is an international five-star hotel. By stepping into our world, you will discover that Eastern and Western influences are uniquely entwined by our blend of Japanese and Dutch culture. Together, all employees make sure that every guest is being given the personal attention to create the most extraordinary and authentic experience. To make this happen, we are looking for an enthusiastic Assistant Service Manager to strengthen our team. Do you strive to offer the best service to guest? Do you know how to inspire people and would you like to work in a restaurant awarded with two Michelin stars? Then this vacancy is for you!


What to expect

Restaurant Ciel Bleu offers a panoramic view of the city of Amsterdam and has been awarded two Michelin stars. The ultimate Ciel Bleu experience is to exceed guests' expectations in terms of both food and service.

As an Assistant Service Manager you will work closely together with the Service Manager and you are responsible for managing the team when absent. In this role you will work with people all over the world and you will provide excellent service to our guests with your team. You will be working with the finest products and top-quality ingredients, the award-winning wine list being one example. On the one hand, the focus is on training and developing the team to achieve constant improvement. On the other hand, you are the face and point of contact for our guests. Together we go the extra mile everyday, to create a culinary experience of the highest level for our guests. Your main tasks will be:

• Operational work in the restaurant such as receiving guests and providing service at a high level;
• Coaching and developing the team;
• Continuously guaranteeing and improving our excellent service to our guests;
• Ensuring the correct follow-up of requests and comments from guests and colleagues;
• Ensuring optimal cooperation with other departments within the hotel;
• Ensuring the quality standards set by the hotel, in accordance with the standards of Leading Hotels of the World and Michelin.

Don't worry, you will not be working alone! The team you will lead consists of 12 members. Besides working with your team, you will also work closely with other departments in the hotel. Only by working together can we achieve the best results. You work 5 days a week, 7,6 hours a day. You are also available to work on public holidays. Ciel Bleu Restaurant is open from Tuesday to Saturday from 18:30 to 22:30 and can be reserved for lunch upon request.

What do we offer?

• Contract: 1 year, with the possibility of extending. We want you to stay!
• Salary: Group 6. Click here for the salary scale based on a full-time employment
• Bonus: 1 week salary if SMART goals are achieved
• 8% holiday allowance (pro rata)
• 25 days of annual leave (pro rata);
• General pension scheme of Horeca and Catering;
• Supplementary pension scheme of Nationale Nederlanden;
• General survivor's pension;
• Attractive family and friends rates on overnight stays at Hotel Okura Amsterdam;
• Once a year staff discount in one of the restaurants (50%);
• Staff discount in restaurants (20%);
• Contribution to travel expenses from 10 km (one way)
• After obtaining the probationary period, you will receive an overnight stay with breakfast as a gift (2 people), so that you can experience the hotel as a guest

What are we asking?
Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace. Nevertheless, we expect from you that: 

• You have at least 2 years of work experience in a similar position;
• You enjoy working with diverse individuals;
• You have excellent and proven leadership skills, which enable you to inspire, coach and motivate a team.

Enthusiastic? That’s great, please apply!
Please apply via the button below; we will call you as soon as possible for a short introduction to get to know each other. A selection assessment is one component of our recruitment process.