Confirmation email
After submitting your application, you will receive a confirmation immediately. We will do our best to process your application as quickly as possible. You will receive a response within two weeks, at the latest.
Restaurant Supervisor - Serre Restaurant
Hotel Okura Amsterdam is an international five star hotel. By stepping into our world, you will discover that Eastern and Western influences are uniquely entwined by our blend of Japanese and Dutch culture. Together, all employees make sure that every guest is given the personal attention to create the most extraordinary and authentic experience. In order to achieve this, we are looking for enthusiastic colleagues to strengthen our team. Do you offer the best service to guests and is hospitality in your blood? Would you like to work in a restaurant with a Bib Gourmand? Then this position is for you!
What can you expect
Restaurant Serre is located next to the canal. At Serre, guests can enjoy high-quality dishes, delicious drinks and the best service throughout the day. The restaurant has been awarded a Bib Gourmand by Michelin, which stands for a perfect price-quality ratio. The restaurant, with its large terrace, offers great service in addition to a wide variety of dishes, drinks and snacks. The restaurant is always trying to offer the highest standards, whether in food, drinks or service. So, are you service-oriented, do you love amazing food and would you like to work in a restaurant that has been awarded a Bib Gourmand? Then this is the vacancy for you!
As a Supervisor, supervising and coaching team members is a big part of your responsibilities. It is also your job to welcome our guests in a professional and warm manner and help improve efficiency and service in the restaurant. Your main duties will be:
- Train and coach the team;
- Maintain intensive guest contact, including in a foreign language;
- Pro-actively selling restaurant products;
- Operational tasks in the restaurant, such as taking orders, serving guests, arranging payments and cleaning up;
- Performing daily tasks related to Mise en Place within the restaurant;
- Following guidelines related to safety, health and safety, hygiene and HACC;
- Ensuring that the tables and restaurant are kept clean and presentable.
Don't worry you will not work alone. Besides working in your own team, you will work closely with other departments in the hotel. Only by working together can we achieve the best results. There will be rotating shifts daily, throughout seven days a week. You work 5 days a week, 7,6 hours a day. You are also available to work on public holidays.
What do we offer
- Contract: 1 year with the possibility of extending. We want you to stay!
- Salary: Group 5. Click here for the salary scale
- Bonus: 1 week salary if SMART goals are met
- 8% holiday allowance (pro rata);
- 25 vacation days per year (pro rata).
- Compensation for National Holidays.
- Horeca CAO applies;
- General Pension Scheme of Hospitality and Catering;
- General Survivors pension;
- Attractive family and friends rates on overnight stays at Hotel Okura Amsterdam;
- Once a year staff discount in one of the restaurants (50%);
- Staff discount in our restaurants (20%);
- Contribution to travel expenses from 10 km (one way);
- After obtaining the probationary period, you will receive an overnight stay with breakfast as a gift (2 people), so that you can experience the hotel as a guest!
What are we asking
Of course we are primarily interested in you and what we as an employer can do for you. Nevertheless we expect from you that:
- You are guest orientated and have an eye for detail;
- You possess excellent communication skills;
- You have experience in leading a team
- You have a flexible work attitude with regards to work shifts;
- You have a good command of the English language (both spoken as written).
Enthusiastic? That’s great, please apply!
You can apply by clicking the apply button below, we are interested in hearing from you. We will contact you as soon as possible in order to get to know each other better. A selection assessment is one component of our recruitment process.
Application Procedure
Below is a brief overview of our application process.
Introduction via phone
Once your application has been evaluated, we will call you for a brief chat and ask you a few questions about your application. We will also explain the next steps in the application process.
First interview
In this interview, we get to know each other better. We are pleased to share information about Hotel Okura Amsterdam and the position and there is room for you to ask your questions. Of course, we are also curious about you and whether we are a match!
Second interview
In this interview, we will dive a bit deeper into the position itself as we will ask you questions about your competencies and more detailed questions about your previous experience in relation to the position.
Reference check
We will ask you to provide a reference from your previous employer(s) and we will ask them a few short questions.
Offer
Congratulations on your new position! We much look forward to welcoming you as our new colleague soon! We will call you to shortly talk you through our offer and you have the opportunity to ask your questions. After that, you will receive the offer via email.
