Confirmation email
After submitting your application, you will receive a confirmation immediately. We will do our best to process your application as quickly as possible. You will receive a response within two weeks, at the latest.
Hotel Okura Amsterdam is an international 5 star hotel. Step in our world and experience how Eastern and Western influences are uniquely entwined through our mix of Japanese and Dutch culture. All our colleagues ensure an authentic service and experience to all guests. In order to achieve this, we are looking for an enthusiastic colleague to strengthen our team. Do you have the necessary skills as an Assistant Banquet Operations Manager; to raise the level of service and quality to a higher level at one of the leading hotels in the world? Then this vacancy is for you!
What can you expect
As an Assistant Banquet Operations Manager you are responsible for all activities within the Banqueting department together with the Banquet Operations Manager. You work in close collaboration with our Conference & Events department to make every event successful.
You instruct supervisors, housemen and waiters, oversee the service and give clear briefings to ensure the highest quality. You coordinate and manage the service during all events and are responsible for exceeding guest expectations, by focusing on what guests find important. You ensure successful and efficient events by controlling every detail and following up on any changes that are made. When necessary you handle complaints and make sure they are followed up in the correct way. As an Assistant Banquet Operations Manager it is very important to stay in close contact with our operational departments such as the kitchen, stewarding and engineering. Your main tasks will be:
Instructing the entire Banquet Operations team, consisting of supervisors, housemen, waiters and temporary service staff together with the Banquet Operations Manager
Training and instructing Banqueting staff
Ensuring that the service is in accordance with standards in line with The Leading Hotels of the World
Attending meetings on behalf of the department (F&B Meetings and Sheet Meetings)
Maintaining in close contact with temporary service companies
Don't worry you will not be working alone. Besides working in your own team, you will also work with other departments in the hotel. Only by working together can we achieve the best results. You will work rotating shifts throughout the week. You will work 5 days a week. You are also available to work on public holidays. All overtime work is properly registered and compensated.
What do we offer?
Contract: 1 year with the possibility of extending. We want you to stay!
Salary: Group 7. Click HERE for the salary scale
Bonus: 1 week salary when the hotel reaches the budgeted GOP (Gross Operating Profit)
8% holiday allowance (pro rata)
25 days of annual leave (pro rata);
General pension scheme of Horeca and Catering;
Supplementary pension scheme of Nationale Nederlanden;
General survivor's pension;
Attractive family and friends rates on overnight stays at Hotel Okura Amsterdam;
Once a year staff discount in one of the restaurants (50%);
Staff discount in restaurants (20%);
A dry cleaning fee of net € 20.00 per month;
Contribution to travel expenses from 10 km (one way)
After obtaining the probationary period, you will receive an overnight stay with breakfast as a gift (2 people), so that you can experience the hotel as a guest
What are we asking?
Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace. Nevertheless we expect from you that:
You have excellent knowledge of English (fluency in both written and spoken);
You have at least two years of experience within a Banquet Operations and/or catering organisation at 5* level;
You hold excellent communication and organizational skills;
Enthusiastic? That’s great, please apply!
Please apply via the button below, we will call you as soon as possible for a short introduction to get to know each other. A selection assessment is one component of our recruitment process.
Below is a brief overview of our application process.
After submitting your application, you will receive a confirmation immediately. We will do our best to process your application as quickly as possible. You will receive a response within two weeks, at the latest.
Once your application has been evaluated, we will call you for a brief chat and ask you a few questions about your application. We will also explain the next steps in the application process.
In this interview, we get to know each other better. We are pleased to share information about Hotel Okura Amsterdam and the position and there is room for you to ask your questions. Of course, we are also curious about you and whether we are a match!
In this interview, we will dive a bit deeper into the position itself as we will ask you questions about your competencies and more detailed questions about your previous experience in relation to the position.
We will ask you to provide a reference from your previous employer(s) and we will ask them a few short questions.
Congratulations on your new position! We much look forward to welcoming you as our new colleague soon! We will call you to shortly talk you through our offer and you have the opportunity to ask your questions. After that, you will receive the offer via email.
Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam
The Netherlands