Houseman - Banquet Operations Department

Hotel Okura Amsterdam is an international five-star hotel. By stepping into our world, you will discover that Eastern and Western influences are uniquely entwined by our blend of Japanese and Dutch culture. Together, all employees make sure that every guest is being given the personal attention to create the most extraordinary and authentic experience. To make this happen, we are looking for an enthusiastic colleague to strengthen our team. Are you a hard worker, open to a new challenge at one of The Leading Hotels of the World? Then this vacancy is for you!

What to expect

The Banquet Operations department in Hotel Okura Amsterdam is the largest Banquet Operations department among all five star hotels in the Netherlands and is market leader in banquet revenue and quality. 

As a Banquet Houseman you are responsible for setting banquet rooms and ensuring that everything is set prior to guest arrival. You are aware of all in house events/activities and you make sure that all hotel standards are met. In this position, you will work closely with Banquet Supervisors and Guest relations, making each and every event a success. Your main tasks are:

  • Ensuring that the service is in line with the standards of The Leading Hotels of the World;
  • Setting up banquet rooms for diverse events according to hotel standards;
  • Developing a log in regards to recurring meetings, their planners and needs and points of attention;
  • Cleaning tables and rooms according to hotel standards;
  • Assisting with guest wishes and questions.

    Don't worry, you will not be working alone! Besides working with your team, you will also work closely with other departments in the hotel. Only by working together can we achieve the best results. Work will be done in shifts throughout a 7-day workweek. You will work 5 days a week, 7.6 hours per day. Shifts are dependent on the events in house. Nightshifts are possible depending on the event type, however not frequent. You are also available to work on public holidays.

What do we offer?

  • Contract:  1 year, with the possibility of extending. We want you to stay!
  • Salary:    Group 2. Click here for the salary scale based on a full-time employment
  • Bonus:     1 month salary if SMART goals are met
  • Travel Costs:  From 10 KM travelling distance
  • Holidays: 25 vacation days based on a full time contract with the National holiday compensation.
  • CAO:  The Uniform Conditions for the Hotel and Catering Industry
  • Extensive development opportunities to improve day by day. We offer an online e-learning system with more than 300+ courses. Moreover, we offer specific courses from our Training Manager, such as: Lean White Belt Training and the Extraordinary Guest Experiences training;
  • Room to share initiatives, ideas and improvements, based on the Lean philosophy. Doesn’t matter if you have worked with us for a week, month or year: We want to hear your thoughts;
  • Once per year 50% staff discount in one of our restaurants (lucky you!);
  • The whole year round 20% staff discounts in one of our restaurants;
  • Great staff events (annual staff party, Sinterklaas, team outings, bootcamp);
  • Depending on your position, you will receive a uniform or dry-cleaning reimbursement;
  • Parking facilities for management positions;
  • Vitality days and monthly health days;
  • Possibility to do cross trainings to learn more about other departments, for example, take a look at the Japanese kitchen;
  • Employee of the month: receive € 100, - net, a stay in the hotel with a dinner in Serre Restaurant;
  • Employee of the Year: Receive a complete trip to Japan!

What are we asking?

Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace. Nevertheless, we expect from you that: 

  • You possess good communication skills;
  • You are physically healthy;
  • You can work under pressure;
  • You are a real team player;
  • You have a good command of English (oral).Dutch is preferable.

Enthusiastic? That’s great, please apply!

Please apply via the button below; we will call you as soon as possible for a short introduction to get to know each other. A selection assessment is one component of our recruitment process.

About Okura

Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!

Contact information

Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam
The Netherlands

020 678 79 89