Hotel Okura Amsterdam is an international 5 star hotel. Step in our world and experience how Eastern and Western influences are uniquely entwined through our mix of Japanese and Dutch culture. All our colleagues ensure an authentic service and experience to all guests. In order to achieve this, we are looking for an enthusiastic Front Office Receptionist to strengthen our team. Are you guest orientated, with a passion for high end hospitality and possess the strong communication skills? Then this vacancy is for you!
What can you expect
The Front Office team is responsible for welcoming guests, check in and out procedures and offering information and service. The Front Office team is also responsible for guiding guests to their rooms and handling payments.
As a receptionist you will make guests feel welcome and satisfied with the hotel and their room. Your tasks consist of assisting and checking in and out guests. At Hotel Okura Amsterdam, the Okura standards are applied, being based on the standards of The Leading Hotels of the World. Your main tasks will be:
Don't worry you will not be working alone. Besides working in your own team, you will also work with other departments in the hotel. Work is carried out in shifts throughout a 7-day work week with times such as: 07:00 – 15:00, 11:00 – 19:00 and 15:00 – 23:00. You will work 5 days per week, 7.6 hours a day. You are available to work on holidays.
What do we offer?
What are we asking?
Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace. Nevertheless we expect from you that:
Enthusiastic? That’s great, please apply!
Please apply via the button below, we will call you as soon as possible for a short introduction to get to know each other. A selection assessment is one component of our recruitment process.
Hotel Okura Amsterdam is an international five star hotel. We provide exquisite, authentic service, cuisine and experience for each and every guest, underpinned by a deep-rooted, proud cultural heritage. By stepping into our world, you will discover that Eastern and Western influences are uniquely entwined by our blend of Japanese and Dutch culture. A pursuit of perfection drives us: every detail, every action, is rooted in achieving unsurpassable guest satisfaction. Together, all 380 employees make sure that every guest, on average 1000 guests per day, are being given the personal attention to create the most extraordinary experience. In order to be able to guarantee this, Hotel Okura Amsterdam is looking for an enthusiastic colleague to reinforce their team. Can you function well at any time of the day? Are you also flexible, hospitable and would you like to be behind the most beautiful Front Office desk in the Netherlands? Then quickly apply for this vacancy!
Front Office Receptionist
The Front Office team is responsible for welcoming our guests, check in and - out procedures and providing information and service. The Front Office team is also responsible for guiding guests to their rooms and handling guest payments.
Don’t worry, you’re not alone! The Front Office team consists of around 30 employees; one Front Office Manager, one Assistant Front Office Manager, six Front Office Supervisors, six Receptionistes, two Guest Relations Officers, one Head Conciërge, tree Conciërges, one Doormen, one Allround Porter and two Trainees.
Work is carried out in shifts during 7 days a week. You work 7 days a week, 7,6 hours a day. You are also available to work on public holidays. The shifts are as followed 08:00-16:00 hours, 12:00-20:00 hours, 15:00-23:00 hours.
What are you going to do?
As Receptionist you will be responsible for making guests feel welcome and you will familiarize them with the hotel and their room. Your tasks consist of assisting, checking in and checking out hotel guests. In Hotel Okura Amsterdam we work according to Okura Standards that are based on the standards of The Leading Hotels of the World. Your main tasks are:
What can you expect as Front Office Receptionist?
Working in the FO department is challenging work. No day is the same and in order to keep our service to our guests as high as possible, we work very closely within our team but also with other teams.
What are we asking?
Of course we are primarily interested in you and what we as an employer can do for you. Nevertheless we expect from you that:
This is what we offer you
Contract: 1 year, possibility to extend, we want you to stay!
Salary: Group 5
Bonus: 1 week salary if achieving your SMART Goals
Travel allowance: As from 10 km commuting
Holidays: 25 vacation days and 7 National Holidays compensations per year
CAO: Horeca CAO
Training: Various possibilities
Are you interested in this position?
If this vacancy appeals to you, we would like to schedule an appointment with you, to discuss why you would like this job and what you find important in a future job.
Hotel Okura Amsterdam – A great place to work
Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!
Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam