Duty Management Trainee

What are you going to do?
As Duty Management Trainee you will have the possibility to get to know the hotel business in the broadest sense of the word. After an extensive introduction period you will be responsible for numerous things within the hotel. You will assist several departments in busy periods, you are the contact person for guests and employees at night and you are responsible for taking care of and following up on complaints. After your shift you will describe all issues taken care of in the Duty Report to enhance a smooth hand over to the management team.This traineeship gives you a large amount of responsibilities and offers you the chance to further develop yourself in a dynamic environment. 

Tasks & responsibilities

  • Assisting several departments in busy periods
  • Being the contact person for guests and employees in the evening
  • Taking care of and following up on complaints
  • Creating Duty Reports
  • Assisting the Rooms Division Director with his daily tasks and projects 

Working days & working hours
Work is carried out in shifts during 7 days a week.
You work 5 days a week, 7,6 hours a day. You are also available to work on public holidays

Who are you?

  • You are a student at one of the hotelschools in Holland (HBO)
  • You have a passion for the hotel business
  • You are representative
  • You are pro-actve and able to work under stress
  • You are able to multitask
  • You are guest oriented
  • You are social
  • You are guest oriented
  • You are discrete and able to handle confidential information
  • You are eager to learn and able to work independently
  • You are motivated and flexible
  • You have excellent communicative skills
  • You have excellent computer skills and experience with MS Office and Opera
  • You are fluently in Dutch and Englisch (oral and written)

What do we offer?
Contract: Trainee contract, minimun of 5 months as per May 2020
Salary: Trainee Salary  
Holidays: For an internship agreement with a minimum of 6 months, you will get 1 day off per month
CAO: The Uniform Conditions for the Hotel and Catering Industry
Training: Various possibilities
Discount: In our restaurants and overnight stays at Hotel Okura Amsterdam

Are you interested in this position? 
Do you also want to be part of Okura's experienced and enthusiastic team? Apply quickly via the button below!

About Okura

Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!

Contact information

Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam
The Netherlands

020 678 79 89