Front Office Trainee

What are you going to do?
As Front Office Trainee you support the entire Front Office team, consisting of 40 colleagues. You are trained in all different aspects of the Front Office and represent the hotel. You advise our guests with regards to tourism in Amsterdam, room facilities, facilities of the hotel and many other things. By following several cross-trainings you will gain knowledge of reception work in the five star segment and you will learn more about the Japanese culture and wishes of international guests. Do you want to see and experience all aspects of the reception and develop yourself further within the deluxe five star segment? Then please contact us!

Tasks & responsibilities

  • Welcoming guests
  • Checking guests in and out
  • Escorting guests to their rooms
  • Informing guests
  • Handling payments

Working days & working hours
Work is carried out in shifts during 7 days a week. 
You work 5 days a week, 7,6 hours a day. You are also available to work on public holidays. 
The shifts are as followed: 07:00-15:00 hours, 15:00-23:00 hours

Who are you?

  • You are a student at one of the (hotel)schools in the Netherlands
  • You are representative and guest oriented
  • You are eager to learn and always looking for solutions
  • You are able to work independently and in a team
  • You are motivated and flexible
  • You are fluent in Dutch and English (oral and written) and preferably speak German, French and Spanish
  • Knowledge of the property management system Opera is an advantage, not a requirement

Front Office
The Front Office team is responsible for welcoming our guests, check in- and out procedures and providing information and service. The Front Office team is also responsible for guiding guests to their rooms and handling guest payments. 

Who are your colleagues?
The entire Front Office team consists of 40 employees including Guest Relations, Receptionists, Conciërges, Bagagists, Doormen and Telephone Operators. 

What do we offer?

Contract: trainee contract, minimum of 5 months as per February 2020
Salary: we offer a decent trainee fee of 500 euros per month based on fulltime
Holidays: for an internship agreement with a minimum of 6 months, you will get 1 day off per month
CAO: the Uniform Conditions for the Hotel and Catering Industry
Training: various possibilities
Discount: in our restaurants and overnight stays at Hotel Okura Amsterdam

Are you interested in this position? 
Do you also want to be part of Okura's experienced and enthusiastic team? Apply quickly via the button below!

About Okura

Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!

Contact information

Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam
The Netherlands

020 678 79 89