What are you going to do?
The Assistant Front Office Manager ensures a smooth and efficient operation and co-ordination of the various departments within the Front Desk. Ensuring optimum profitability and guest satisfaction. You are responsible for guiding the team in following the standards of both Hotel Okura Amsterdam and the Leading Hotels of the World.
Tasks & responsibilities
Working days & working hours
Work is carried out in shifts during 7 days a week.
You will work 5 days a week, 7,6 hours a day. As Assistant Front Office Manager you will work in dayshift, if necessary you will work evening- and night shifts.
Who are you?
To be able to execute this position well, we expect that you have at least developed the following competencies to a large extent.
The Front Office team is responsible for welcoming our guests, check in and - out procedures and providing information and service. The Front Office team is also responsible for guiding guests to their rooms and handling guest payments.
Who are your colleagues?
The entire Front Office team consists of 40 employees including Guest Relations, Supervisors, Receptionists, Conciërges, Bagagists, Doormen and Telephone Operators.
What do we offer?
Contract: 1 year contract, possibility to extend
Salary: Group VIII, click here for the salary overview
Bonus: 1 week salary if achieving SMART Goals
Travel allowance: As from 10 km commuting
Holidays: 25 vacation days and 7 days National Holiday compensation per year
CAO: The Uniform Conditions for the Hotel and Catering Industry
Training: Various possibilities
Discount: In our restaurants and overnight stays at Hotel Okura Amsterdam
Are you interested in this position?
Do you also want to be part of Okura's experienced and enthusiastic team? Apply quickly via the button below!
Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!
Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam