Nagomi Spa Supervisor

What are you going to do?

For Nagomi Spa, we are looking for a fulltime experienced, flexible and enthusiastic Supervisor with a passion for the hotel business, appearances and grooming.
Under the guidance of our Spa Manager, the team will be responsible for all treatments (facial, body and/or wellness) in Nagomi Spa and generates a positive contribution to the sales of all products. As a supervisor you have the role of a coordinator, you will coach the team of approximately 6 persons. You will maintain close contact with other departments to ensure a smooth operation and best service to the guests.


Tasks & responsibilities

  • Acts as host when scheduled and plans all appointments with guests of Nagomi Spa
  • Welcoming guests and advise when necessary
  • Executing treatments according to hotel standards
  • Advising about and selling products
  • Maintain contact with Nagomi Health team and other relevant departments
  • Responsible for billing treatments and products to guests
  • Executing other tasks such as cleaning and checking stocks 
  • Contributing to guiding new colleagues and trainees
  • Executing the tasks of the Nagomi Manager Spa in his/her absence 

Working days & working hours
Work is carried out in shifts during 7 days a week. 
You work 5 days a week. You are also available to work on public holidays.  

Who are you?

  • You are in possession of a Beautician diploma (preferably level 4)
  • You have experience in a similar position
  • You have a representative appearance
  • You have excellent knowledge of both Dutch and English (fluency in both written and spoken
  • You have a flexible work attitude with regards to your work schedule
  • You have a guest oriented and commercial attitude
  • You are service oriented
  • You are willing to learn and follow training

Competencies
To be able to execute this position well, we expect that you have at least developed the following competencies to a large extent.

  • Flexibility
  • Customer/Guest Focus
  • External Awareness
  • Communication
  • Coordination
  • Coaching & Motivating

Nagomi Spa
Nagomi means 'calm down’ in Japanese and this embodies the essence of the Spa. The carefully chosen selection of treatments ensures that the guest can totally relax. The Spa menu offers an exclusive selection of facials, massages, manicures, pedicures, and body treatments with Sothys products from France.  

Who are your colleagues?
The Nagomi Spa team consists of a Manager Nagomi Spa 7 Health, a supervisor, 5 Beauticians, and 2 Massage Therapists. 

What do we offer?
Contract:              7 months contract, possibility to extend
Salary:                 Group VI, click 
here for the salary overview
Bonus:                 1 week salary if achieving SMART Goals 
Travel allowance:  As from 10 km commuting 
Holidays:              25 vacation days and 7 days National Holiday compensation per year 
CAO:                    The Uniform Conditions for the Hotel and Catering Industry
Training:               Various possibilities
Discount:              In our restaurants and overnight stays at Hotel Okura Amsterdam

Are you interested in this position? 
Do you also want to be part of Okura's experienced and enthusiastic team?
Apply quickly via the button below!!
About Okura

Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!

Contact information

Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam
The Netherlands

020 678 79 89
hr@okura.nl