Assistant Service Manager Serre Restaurant

What are you going to do?
As Assistant Service Manager you work closely together with the Service Manager and are responsible for managing the team in absence of the Service Manager. The focus lies on training and development of the team to obtain constant improvement.

Tasks & Responsibilities

  • Operational work in the restaurant in order to coach and guide the team
  • Giving instructions with regards to standards and work procedures
  • Assist in the development of excellent guest contact and taking care of the correct handling of requests and remarks of both guests and colleagues
  • Providing and receiving information from / to Service Manager and F&B Office
  • Responsible for the introduction of new employees
  • Continue the excellent collaboration with other departments within the hotel
  • In case of absence of the Service Manager, taking care of the duties of the Service Manager
  • Follow standards set up by the hotel (align with standards of Leading Hotels of the World) and Michelin

Working days & working hours
Serre Restaurant is opened 7 days a week during lunch and dinner. Work is carried out in shifts during 7 days a week.
You work 5 days a week, 7,6 hours a day. You are also available to work on public holidays.

Who are you?

  • You show similar work experience in luxury hotels and/or restaurants
  • You have excellent leading skills
  • You are flexible and able to coach and motivate a team
  • You are fluent in Dutch and English (oral and written)

To be able to execute this position well, we expect that you have at least developed the following competencies to a large extent. 

  • Stress management
  • Guest oriented
  • Instructing
  • Planning and organizing
  • Team leadership
  • Reflecting
  • Coaching and motivating

Serre Restaurant
Serre Restaurant opened in 2011 and is awarded with a Bib Gourmand for it’s excellent price/quality ratio. In Serre Restaurant, a selection of Ciel Bleu’s signature dishes of the last years are presented in a different way. The menu includes classical as well as innovative dishes and forms an international blend of diverse dishes. The quality and presentation are in the style of Ciel Bleu, presented in a fresh way

Who are your colleagues?
The Serre Restaurant team consists alongside the Assistant Service Manager of; three Restaurant Supervisors, five Waiters, one Senior Waiter, two Trainees en one Apprentice. 

What do we offer?
Contract:                                            1 year contract, possibility to extend
Salary:                                               Group VI, click 
here for the salary overview
Bonus:                                               1 week salary if achieving SMART Goals
Travel allowance:                                As from 10 km commuting
Holidays:                                            25 vacation days and 7 days National Holiday compensation per year 
CAO:                                                  The Uniform Conditions for the Hotel and Catering Industry
Training:                                             Various possibilities
Discount:                                            In our restaurants and overnight stays at Hotel Okura Amsterdam

Are you interested in this position? 
Do you also want to be part of Okura's experienced and enthusiastic team?
Apply quickly via the button below!

About Okura

Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!

Contact information

Hotel Okura - Amsterdam
Ferdinand Bolstraat 333
1072 LH Amsterdam
The Netherlands

020 678 79 89