What are you going to do?
As Assistant Banquet Operations Manager you are responsible for all activities within the Banqueting department together with the Banquet Operations Manager. You work in close collaboration with our Conference & Events department to make every event successful. You instruct supervisors, housemen and waiters, oversee the service and give clear briefings to ensure the highest quality. You coordinate and manage the service during all events and are responsible for exceeding guest expectations, by focusing on what guests find important. You ensure successful and efficient events by controlling every detail and following up any changes that are made. When necessary you handle complaints and make sure they are followed up in the correct way. As Assistant Banquet Operations Manager it is very important to stay in close contact with our operational departments such as the kitchen, stewarding and engineering.
Tasks & responsibilities
Working days & working hours
Work is carried out in shifts during 7 days a week.
You work 5 days a week, 7,6 hours a day. You are also available to work on public holidays.
Who are you?
To be able to execute this position well, we expect that you have at least developed the following competencies to a large extent.
Banquet Operations Department
The Banquet Operations Department of Hotel Okura Amsterdam is the largest Banquet department amongst all 5* hotels in the Netherlands and the market leader with regards to revenue and quality
Who are your colleagues?The Banquet Operations department consists of approximately fifteen employees, of which one Banquet Operations Managers, one Assistant Banquet Operations Manager and multiple Banquet Waiters, Housemen and Supervisors.
What do we offer?
Contract: 1 year contract
Salary: Group 5, click here for the salary overview
Bonus: 1 week salary if achieving SMART Goals
Travel allowance: As from 10 km commuting
Holidays: 25 vacation days and 7 days National Holiday compensation per year
CAO: The Uniform Conditions for the Hotel and Catering IndustryTraining: Various possibilities
Discount: In our restaurants and overnight stays at Hotel Okura Amsterdam
Are you interested in this position?
Do you also want to be part of Okura's experienced and enthusiastic team? Apply quickly via the button below!
Since our opening in 1971 we have only one goal: creating an unforgettable stay for our guests. We do our utmost best to deliver the best quality and to fulfill every wish of our guests. Together we work hard to amaze our guests!